Privacy Policy

1. Introduction

Sophylabs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at sophylabs.com or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you fill out forms or schedule consultations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Technical Data: IP address, browser type, device information, and operating system.
• Communication Data: Records of correspondence when you contact us via email or other channels.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested services
• Schedule and conduct consultations
• Send relevant communications about our services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, such as:

• Analytics providers (e.g., Vercel Analytics)
• Scheduling platforms (e.g., Cal.com)
• Email service providers

These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to provide services to us.

5. Cookies and Tracking

We use essential cookies and analytics tools to understand how visitors use our website. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: